Gen Z and tech dependency: How the youngest generation interacts differently with the digital world - Jason Dorsey (2024)

Jason Dorsey > Jason’s Blog > Gen Z > Gen Z and tech dependency: How the youngest generation interacts differently with the digital world

Gen Z and tech dependency: How the youngest generation interacts differently with the digital world - Jason Dorsey (1)

The term “tech-savvy” conjures images of young digital savants effortlessly manipulating technology in ways that people from older generations often struggle to emulate. This perception can exacerbate generational divides. With so much of our personal and professional worlds now inextricably tied to digital technology, Gen X and especially Baby Boomers can feel frustrated and intimidated by the idea of younger generations mastering complex modern technology with such ease — and usually while walking (or, unfortunately, driving!).

Are Gen Z really a generation of digital wizards, able to intuitively navigate code, design motion graphics, and maintain server infrastructure? Not quite.

CGK research on Gen Z points to a different phenomenon: Tech dependency. Gen Z lives and breathes the digital world. Social media, information saturation, and rapid advances in physical technology have assimilated into the Gen Z psyche in a fundamentally unique way. Leaders in the workplace and marketplace can use this knowledge to help Gen Z as employees, unlock their potential as customers, and increase trust across generations.

Digital natives and internet attachment

Gen Z are true digital natives. Our State of Gen Z research studies show that 95% own a smartphone, 83% own a laptop, 78% own an advanced gaming console, and 57% have a desktop computer. 29% use their smartphone past midnight on a nightly basis.

They thrive in this environment, but they also show signs of dependency. 69% become uncomfortable after being away from internet access for more than eight hours — and 27% can only last one hour! Engaging with online communities and absorbing digital information has become second nature to Gen Z, and severing that connection can cause distress.

The internet is Gen Z’s evergreen wellspring for entertainment, too. As our previous research shows, 73% of Boomers, 69% of Gen Z, and 59% of Millennials report using the internet primarily to access information, 72% of Gen Z access the internet mainly for entertainment: videos, apps, message boards, etc.

The attachment also extends to communication and interpersonal fulfillment. 51% of Gen Z report daily dependence on the internet for access to other people and connections. They consider themselves members in an amalgam of distinct digital communities, with friendships and even reputations to maintain—60% of Gen Z believe online reputations will be the primary determinant of their dating options in the near future.

Tech dependency is complex

This doesn’t mean Gen Z can’t be parted from their smartphones for any reason. Just 22% of Gen Z report feeling stress if they aren’t allowed to use or look at their phones while at work. This could be interpreted as Gen Z continuing to develop their preferred communication channels and expectations.

In addition to tech expectations, Gen Z’s tech dependency also cultivates an instinct for digital authenticity that should be a benefit as they become adults and trendsetters. 48% say they want a standardized form of authentication from every person they meet online so they can trust that a person isn’t misrepresenting themselves. They are also 25% more likely than Boomers and Gen X to self-select into digital worlds where websites and apps track user data and run interference on bad actors.

Leaders have a unique opportunity to understand, adapt, and leverage Gen Z’s tech dependency in ways that benefit both Gen Z and the companies that employ and sell to them. Recognizing this new mode of interacting with technology as a paradigm shift—and not merely the latest fad or PokemonGo—will help leaders better connect generations in the workplace and beyond.

At CGK, we help leaders understand how to leverage technology across generations to drive trust, innovation, and teamwork. Reach out to us today to see how we can be a resource through speaking, research, or consulting. We look forward to hearing from you–in whatever tech way you prefer to use!

Gen Z Research Technology

You may also be interested in:

Featured on CBS National News Discussing Gen Z Quitting Their Jobs and Sharing it on TikTok!

Have you heard about the trend of Gen Z quitting their jobs—or being let go—, filming the experience on their cell phones, and then sharing it on TikTok?!?! Why is this happening? What do leaders (and parents) need to know?

Consulting Gen Z Generations Leadership Millennials Millennials (Gen Y) Trends Zconomy Zillennials

Working Closely with Atlas Holdings’ HR Leaders

Every year, I have the honor of working closely with a select group of leaders, and it’s truly a journey filled with collaboration, learning, and inspiration. This past year I had this tremendous experience with the fantastic HR leaders at companies across Atlas Holdings.

Consulting Gen Z Generations Leadership Millennials Millennials (Gen Y) Trends Zconomy Zillennials

Invite Jason to speak at your meeting or event.

Request Speaking Info

Gen Z and tech dependency: How the youngest generation interacts differently with the digital world - Jason Dorsey (2024)

FAQs

How is Gen Z dependent on technology? ›

Whether scrolling through social media on their smartphone, streaming videos on a tablet, or working on a laptop, Gen Z navigates multiple digital environments. This multitasking behaviour is a direct result of their constant exposure to technology and their need for instant access to information and entertainment.

How technology is different between Gen Z and Millennials? ›

Gen Z has never known a world without smartphones, while millenials have had to navigate an evolving digital landscape. One notable difference is their preferred social media platforms. While millennials gravitate towards Facebook and Twitter, Gen Z tends to favor visually-driven platforms like TikTok and Snapchat.

How technology affects the younger generation? ›

Negative Impacts

Technology can negatively affect children's developing social skills, relationships, health, and overall ability to focus. developing their social skills. This can lead to more children being socially awkward, withdrawn, shy, or intimidated by social situations.

What makes Gen Z different from other generations? ›

Gen Z (or Generation Z) grew up with rapid digital changes. As teens, Gen Zers experienced the boom of smartphones, wearables, and virtual assistants, among other disruptive tech. This immersion makes them open to integrating new technology into their lives. Gen Z is already using AI in their daily lives.

How are different generations affected by technology? ›

Technology Changes The Way Generations Communicate

Speaking generally, Gen Z prefers online communication, Millennials avoid phone calls, and Boomers prefer phone calls or in-person interactions. Generations communicate differently, and technology continues to affect those preferences.

Is today's generation too dependent on technology? ›

As we become dependent on certain devices and specific types of technology, the more input we provide to improve the working of those devices. When that happens, we simultaneously lose our ability to memorize and find solutions. It hampers our skill-sharpening abilities and also impacts our social lives.

How is Gen Z internet compared to Millennials? ›

By now, you might know that both of these generations are heavily connected to the internet and social media, While millennials watched the internet develop, Gen Z has used it since a very young age. Each day, millennials spend around 6 hours and 48 minutes online while Gen Z surfs for about 10.6 hours.

What advancement in technology bombarded the Generation Z? ›

The Generation Z (Gen Z), or the digital natives have never experienced a life without the internet. In addition, the advancement of digital technologies such as social media, smart mobile technologies, cloud computing, and the Internet-of-things has transformed how individuals perform their day-to-day activities.

What is the difference between Gen Z and Millennials mindset? ›

Financial security: Generation Z is more financially aware than millennials and is likely to prioritize job security and benefits over salary. Entrepreneurial mindset: Generation Z is more likely to have an entrepreneurial mindset and may be more interested in starting their own business or working independently.

How does the digital world affect the younger generation? ›

The digital world, particularly social media, impacts today's youth by influencing behavior positively through increased creativity and participation, but also negatively through potential oppression and depression risks.

How is technology impacting youth today? ›

In general, technology use can cause social and behavioral problems in children because it minimizes the amount of time kids spend interacting with others. Make sure to monitor your child's social media use and be aware of the types of websites they're visiting and the games they're playing online.

How does technology affect millennials? ›

Given their fluency and comfort with technology, Millennials have more of a positive view of how technology is affecting their lives than any other generation. More than 74 percent feel that new technology makes their lives easier, and 54 percent feel new technology helps them be closer to their friends and family.

What are the key differences between Gen Z and Millennials? ›

Generation Z vs Millennials: Key Takeaways

Millennials value stability (34%), while Gen Z puts more of an emphasis on finding their dream job (32%). More Gen Zers follow their parents' influence (42%), compared to their Millennial counterparts (36%).

How does Gen Z use technology? ›

They report using six technology products daily and spend around 12 hours using those products. 73% of Gen Z have a television in their household, and 59% say they personally own a television – significantly less compared to older generations.

Why is Gen Z the strongest generation? ›

That is to say, their opinions and beliefs tend to be the same but Generation Z's are stronger. The young people of Gen Z declare that they will respect their superiors, not according to their diploma or authority but rather according to their capacities, confidence, and listening skills.

What are the technology habits of Generation Z? ›

Streaming, Social Media, and Gaming Are More Than Just Daily Habits. Technology and media are inseparable from the Gen Z experience. Streaming, social media, and gaming are leading activities.

Why is Gen Z the most tech savvy? ›

Gen Z has never had to wait for dial-up internet or use a payphone to call home. Because these younger consumers grew up online, marketers tend to approach Gen Z as chronically online, tech-fluent, and social media-obsessed. But today's young adults aren't just tech-savvy, they're tech natives.

What influences Gen Z the most? ›

4 major influences on the happiness of Gen Zers
  • Purpose and meaning.
  • Basic needs and security.
  • Negative emotions and social pressure.
  • Positive social connections.
Apr 10, 2024

How does technology affect Gen Z mental health? ›

A McKinsey Health Institute (MHI) survey finds that Gen Z's social media engagement can feel negative but can also help with finding mental health support and connectivity. Much like many relationships a person might have between ages 18 and 24, the relationship a young person has with social media can be complicated.

Top Articles
Latest Posts
Article information

Author: Dan Stracke

Last Updated:

Views: 6428

Rating: 4.2 / 5 (63 voted)

Reviews: 94% of readers found this page helpful

Author information

Name: Dan Stracke

Birthday: 1992-08-25

Address: 2253 Brown Springs, East Alla, OH 38634-0309

Phone: +398735162064

Job: Investor Government Associate

Hobby: Shopping, LARPing, Scrapbooking, Surfing, Slacklining, Dance, Glassblowing

Introduction: My name is Dan Stracke, I am a homely, gleaming, glamorous, inquisitive, homely, gorgeous, light person who loves writing and wants to share my knowledge and understanding with you.