FAQs
Overall customer satisfaction rating 3.7/5.
How do I talk to a real person on Spectrum? ›
Contact Spectrum Mobile 24 x 7 at 866.782.2681 for technical support, account or billing assistance. To order new service or customize your Spectrum Mobile plan and devices, contact Spectrum Mobile at 866.991.6500, Monday-Sunday, 7AM-11PM ET.
What is the cheapest Spectrum TV package for existing customers? ›
TV Select is the cheapest Spectrum cable TV package starting at $69.99 per month for 155+ HD channels including ESPN, Discovery Channel, CNN, HGTV, Lifetime, TLC, and many more.
Who is buying out Spectrum? ›
The Federal Communications Commission just gave the final approval for Verizon Wireless to purchase the biggest hunk of spectrum outside of a full company merger in U.S. history.
What is the downside of Spectrum? ›
Like most other “unlimited” data plans, Spectrum Mobile's Unlimited plan does actually have a limit. It throttles your data speeds after you use 30GB in a billing cycle. So, while you can technically use data after that, your speeds are super slow.
Is Spectrum losing a lot of customers? ›
Charter Communications (CHTR) , the parent company of Spectrum, has just revealed that it has lost 72,000 internet customers and 405,000 cable TV customers during the first quarter of 2024.
What not to say to someone on the Spectrum? ›
What not to say if someone reveals that they are autistic to you
- You don't look autistic. ...
- But you're nothing like [insert ludicrous term] ...
- Everyone is a bit autistic. ...
- But you don't stim. ...
- You're just saying it for effect. ...
- Autism is just a label. ...
- Autism is just a social construct. ...
- You must only be very mild.
How can I get my Spectrum bill lowered? ›
How To Lower Your Spectrum Bill? [7 Effective Ways]
- Review the Bill for Hidden Fees.
- Get Your Own Equipment.
- Check Spectrum Promotion for Existing Customers.
- Apply for an Applicable Spectrum Discount.
- Negotiate with Customer Support.
- Sign Up a New Account (On Someone Else's Name)
- Try a Bill Negotiation Service.
Is Spectrum Mobile really $29.99 a month? ›
Start with a Flexible Data Plan
Buy one Unlimited line for $29.99/month and get a second line FREE for 12 months – that's only $15/month each! Select an Unlimited Plus plan with FREE Anytime Upgrade for only $10 more per month per line. Spectrum Internet required.
How can seniors reduce cable bills? ›
The best way to scrimp on cable TV rates is to look for the basic or starter package your local service provider offers. You could also try to reduce your premium channels and extra equipment. If you need more than one service, it helps to look for deeply discounted bundled offers. Should I choose a contract-free plan?
Spectrum Mobile's best deals include up to $600 in savings on new phones like the Samsung Galaxy Z Fold4, $100 off when you trade in, and saving up to 60% with a Spectrum Mobile bundle. Spectrum Mobile can help you save money if you're already a Spectrum Internet subscriber and want to leave your mobile phone carrier.
Is Spectrum phasing out cable boxes? ›
New Spectrum TV customers will get Xumo streaming device instead that costs $60 or $5 a month, which is less than half monthly cost of traditional cable box. In 2024, Spectrum is getting rid of its cable TV boxes in favor of Xumo streaming devices.
Why is Spectrum changing their name? ›
One of the motivations behind the name change is becoming easier to find: Our new website will be Firstline.org. The app will automatically update to Firstline (formerly Spectrum) on app stores.
Which carrier owns Spectrum? ›
Spectrum Mobile is a mobile phone service provider from Charter Communications that offers 4G LTE and 5G service. Spectrum Mobile is a competitively priced alternative to more expensive mobile plans because it is a Mobile Virtual Network Operator, or MVNO, using Verizon's cellular network.
Is there a cancellation fee for Spectrum? ›
Spectrum TV Cancellation Fee
Just like internet service, Spectrum does not charge any fee when ending a TV service. However, you will have to pay the bill for the entire month of the billing cycle.
Are people complaining about Spectrum? ›
14,964 total complaints in the last 3 years. 5,082 complaints closed in the last 12 months.
What are people saying about Spectrum? ›
We asked BroadbandNow users to review Spectrum based on four core attributes: Customer Service, Reliability, Speed, and Value. BroadbandNow readers submitted 8731 for Spectrum. Spectrum earned an average score of 3.38 out of 5.
Do customers like Spectrum? ›
“Switched from Verizon Wireless to Spectrum Mobile with no drop in quality and a great, lower price.” “Have been very impressed with the service thus far and a fraction of what we were paying with Verizon. The value is amazing.” “Service is great, and the price is much better than my old provider.
Is Spectrum an ethical company? ›
Spectrum operates with the highest ethical standards in mind. Our reputation for fairness and integrity are invaluable to our ability to maintain and grow our business.